Contact us

Start here

The Fan4you team handles verification, fake-profile reports, payment scams, credit questions, and PDPA requests. The fastest channels are the official Telegram group and live chat on the website.

There is also live chat on the site while you browse Fan4you. Use it for short product questions. Do not send passwords or full KYC documents in a public channel.

How to reach us

The Fan4you Telegram group is the main channel for account issues and team updates. For personal-data requests, start your message with PDPA and do not attach a full ID card in a public group.

• General support: official Telegram group
• On-site live chat: the LiveChat widget on fan4you.app
• PDPA requests: this page or Telegram, marked PDPA

Response hours

We read messages every day in queue order. Replies are usually fastest from late morning through evening (Thailand time, GMT+7). For urgent cases such as account takeover or a payment scam, write immediately and include a profile link or evidence that does not expose more sensitive data than needed.

What to include

When you contact us, please tell us:

• The username or profile link involved
• Roughly when the issue happened
• What you want the team to do, such as review a post, suspend a profile, or delete data

What we cannot do

Fan4you does not book on your behalf, hold companion fees, or mediate private deals between users. If someone asks you to transfer money off-platform, stop, keep evidence, and report it.